Terms & Conditions Of Trading
These terms and conditions shall apply to all contracts of sale entered into by PF Collections Ltd (“The Company”) and the purchase (“The Purchaser”).
No variation to these terms and conditions will be accepted unless agreed in writing by a Director of the Company.
These conditions do not affect the statutory rights of the Purchaser. The Purchaser’s account is payable on the 10th day of the month following the date of invoice NET of discount. A prompt payment discount of 2% is applicable (VAT and DELIVERY NET) for accounts settled within 7 days of the invoice date.
All pro-forma invoices are payable net.
All overdue accounts are payable NET and will be subject to an interest charge set at 3% above the base rate of the BARCLAYS BANK PLC, calculated from the due date until the actual date of payment. No orders will be accepted and no goods will be manufactured or delivered when an account is overdue.
Accounts will be reviewed when accounts are regularly overdue and credit facilities may be withdrawn.
Payment Method
Cheques payable to PF COLLECTIONS LTD

BACS Transfer to BARCLAYS BANK PLC
SORT CODE: 20-63-25
ACCOUNT NO: 20080926

All major credit cards are accepted but no prompt payment discount will be allowed.
Prices
The price will be the list price ruling at the date of despatch, not the date of order. Goods sold within the UK are subject to VAT at the prevailing rate.
The Company reserves the right to alter the price list at any time and without notice.
Checking Your Order Confirmation
Upon receipt of your Order Confirmation, it is your responsibility to check that all details are correct. Please notify us of any errors or omissions within 7 days. We cannot accept responsibility for any errors if you have not notified us within this time limit.
Amendments And Cancellations
Every item of furniture is hand-made to order. All amendments must be confirmed by you in writing. Amendments or cancellations are not possible once production has commenced.
Customers Own Material
Customers Own Material must be received no later than 4 weeks before the planned production week. Fabrics must be clearly labelled with at least your account name and order reference. Fabrics that are received less than 4 weeks before the date required or are not clearly labelled may delay the manufacture of your order.
It is your responsibility to check with your supplier that the fabric ordered complies with the current FR legislation and that it is suitable for use on upholstery. Please check with your supplier that it will meet your requirements as we cannot accept any liability on fabrics supplied by the customer.
When placing your order with us, please give as much information as possible regarding the fabrics being sent to us, paying particular attention to it's FR status. If information is missing, you will be sent a form to complete and your order will not be placed on our system until it is returned to us.
Our fabric cutters will use their expertise to present fabrics within the quantity of fabric supplied. We cannot accept responsibility for how fabrics are presented unless you provide us with specific cutting instructions at the time of placing your order.
Colour Matching
It is normal in the manufacture of textiles to expect differences in the dyeing of colours.
The Company cannot guarantee to an exact match to goods supplied on a previous order, or to the sample in the swatch book. If an exact or close match is required, the Purchaser should request a stock cutting or send a cutting of the original fabric for matching.
Carriage And Delivery
Orders within mainland UK with a value of under £750 excluding VAT will be subject to a carriage/handling charge. The method of delivery will be at the discretion of the company and will be a one man service to trade addresses only. It will be necessary for someone to assist the driver with offloading and carrying the furniture to site.
In the event of non-delivery, the company must receive written notification within 7 days from the date of invoice. The company will be unable to consider claims received after this period of time. At the time of delivery it is the responsibility of the Purchaser to check that the goods are not damaged and have arrived in good condition.
If any discrepancy or damage is found, the Purchaser must sign for the goods accordingly and inform the company within 7 days from the date of delivery.
Delivery Charges
All orders over £750, delivery is free of charge to trade addresses

Small Boxed Items*:
Footstools, Cubes, Headboards, Blanket Box, Lyon Bench
Orders under £750, delivery cost is £15 per parcel.
*All legs will be sent separately in the parcel to avoid damage and will need to be attached by the purchaser.

Larger Items:
Sofas, Chairs, Chaise Longues, Upholstered Beds
Orders under £750, delivery cost is £17 per seat with a minimum charge of £34.
For deliveries to Northern Ireland, the minimum charge is £75

We are unable to offer a home delivery service. The most economical way for you to arrange a direct delivery to your client would be to arrange this via a local courier and arrange for us to deliver to their depot or warehouse.
Returns
No goods can be returned for credit unless the Company’s written agreement has been obtained and then only by a carriage method stipulated by the Company. It is the Purchasers responsibility to ensure that any item is correctly packaged and labelled.
Complaints And Service
All complaints will be fully investigated by the Company. In the unlikely event that the Purchaser receives a customer complaint, the Purchaser should request a Service Request Form from the Company. The Company is unable to investigate any complaint without this form, which should be completed and sent to the Company after inspection of the goods by the Purchaser.
Risk And Title
Risk of loss or damage to the goods shall pass to the Purchaser immediately on to the Purchaser or to any persons acting on their behalf.
The Company remains the legal and equitable owner of the goods until payment has been received and cleared in full settlement of the price of the goods. Until such time as title of the goods passes to the Purchaser, the Purchaser shall hold the goods as the Company’s fiduciary agent and bailee and shall keep the goods separate from those of the Purchaser and third parties and properly stored, protected, insured and identified as the Company’s property.
Until that time the Purchaser shall be entitled to re-sell or use the goods in the ordinary course of it’s business, but shall account to the for the proceeds of the sale or otherwise of the goods, whether tangible or intangible, including insurance proceeds and shall keep all such proceeds separate from any monies or property of the Purchaser and third parties and in the case of tangible proceeds, properly stored, protected and insured.

The Company reserves the immediate right of repossession of any goods to which it still retains title and the Company shall be entitled at any time to require the Purchaser to deliver up the goods to the Company and if the Purchaser fails to do so, forthwith to enter upon all or any of the premises of the Purchaser or any third party where the goods are stored and repossess the goods.
This right shall continue to subsist notwithstanding the termination of the contract for any reason and is without prejudice to any accrued rights of the Company there under or otherwise. The Purchaser shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the goods which remain the property of the Company, but if the purchaser does so, all monies owing by the Purchaser to the Company shall (without prejudice to any other right or remedy of the Company) forthwith become due and payable.
Continuity
PF Collections Ltd has a policy of continual product improvement and development. The Company reserves the right to withdraw models, alter prices and specifications and change or amend any terms or conditions of sale without prior notice.